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DMS OPRIF 11.6 locks up when attempting to tunnel with Niagara R2 or Niagara G3.

DMS OPRIF 11.6 locks up when attempting to tunnel with Niagara R2 or Niagara G3.

Issue

DMS OPRIF 11.6 locks up when attempting to tunnel with Niagara R2 or Niagara G3.

Environment

OPRIF 11.6 with a Windows OS.

Cause

The file path becomes too long for the Windows OS.

Resolution

OPRIF 11.6 by default will install in to the following default directory (x = drive letter): x:\Documents and Settings\username\Local Settings\Temp. 

To resolve the excessive path length, install OPRIF into the root folder (i.e. x:\  where "x" is the desired drive) on the computer.

The path can be specified in the extraction screen provided during installation.

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