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Cannot see any licenses when I log in to the Vista licensing website using an Activation Id

Cannot see any licenses when I log in to the Vista licensing website using an Activation Id

Issue

Cannot see any licenses when I log in to schneider-electric.flexnetoperations.com using an Activation Id

Environment

  • Vista 5.1.5
  • Vista licensing website (schneider-electric.flexnetoperations.com)

Cause

Once the license has been activated the Activation Id is no longer valid. Invalid Activation IDs are not shown in the user interface.

Resolution

After the initial activation of the license, use the Entitlement Id to login to schneider-electric.flexnetoperations.com instead of the Activation Id. The Entitlement Id will remain valid each time you log on to the licensing website.



 

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