41520members
184570posts

Cannot logon to MPM using the Administrator password

Cannot logon to MPM using the Administrator password

Issue

An application package (VAV reheat VA2) downloaded from the Can2Go site is restored to an MPM. It is then not possible to log on to the MPM using the default administrator password.

Product Line

EcoStruxure Building Expert

Environment

  • MPM
  • Can2Go package
  • Administrator user

Cause

The default administrator password in the Can2Go application database is not the same as the default SmartStruxure Lite password.

Resolution

Use the following default credentials for Can2Go applications:

  • User Name: Admin
  • Password: can2go
Tags (1)
Labels (1)
No ratings