Can not enter the unlock code in WorkPlace Tech Purchasing Software, the “Unlock” button is grayed out.
WorkPlace Tech Tool software, release 5.7 or newer
WorkPlace Tech Purchasing Program was not properly closed after the codes were generated. The Purchase program was closed using the “X” button, not the “Done” button. Registry and file information does not get saved to the computer when the purchase program is closed using the “X” button.
- Re-run the purchasing program and select the same options.
- This time close the purchasing program using the "Done” button, not the “X” button.