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Alarm State Sort Order in Webstation is not following the Sort Order in Workstation

Alarm State Sort Order in Webstation is not following the Sort Order in Workstation

Issue

After an upgrade to EBO version 3 the  "Alarm State Sort Order" in EBO Webstation is not following the  "Alarm State Sort Order" set in Workstation for certain Alarm Views.

Workstation:
Workstation.png 

Webstation:
webstation.png

Product Line

EcoStruxure Building Operation

Environment

Building Operation Webstation version 3.0 and later

Cause

This issue is only seen on Alarm views upgraded from a version earlier than 1.9 to EBO 3.0 or later

The problem is that in EBO version 1.9 Webstation did not follow the sort order for Workstation, back then the sort order in the alarm view in Workstation and Webstation was separated.

And the default sort order in Webstation was "Triggered time" when upgrading to version 3 the upgrade does not change the sort order for Webstation. So after the upgrade the sort order in the alarm view is "Triggered time" and it will not follow the sort order from Workstation. 
Alarm view.png

 

Resolution

  1. In EBO Webstation version 3 click on the "Filter" button in the Alarm view.
  2. Click on "Sort" and remove "Triggered time", click OK
  3. In Workstation open the Alarm view and right-click,
  4. Open Alarm view settings and click on "Reset standard layout to standard default"
    reset.png

 

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