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Adjust Password Expiry on EBO User Accounts

Adjust Password Expiry on EBO User Accounts

Issue

Users are finding it difficult to locate the settings for Password Expiry on EBO Accounts

Product Line

EcoStruxure Building Operation

Environment

EcoStruxure 1.7.1 and later

Cause

When the standard Administrators User Group is examined (of which the admin account is a member), the Password Expiry, Change Password and Auto Logoff settings cannot be altered. 

Everything is greyed out.

 2020-03-23_16-17-02.png

Even if a new User Group is created,  while Passwords Change permissions and Automatic Logoff settings can now be adjusted, the Password Expiry is still not available.

2020-03-23_16-17-29.png

Resolution

For Password Expiry settings select: Control Panel / Security Settings / Password Policy.   

All Password options including Password Expiry can be adjusted here and will apply to all users rather than a single User or Group

2020-03-23_16-16-06.png

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