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Error message like this

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Ensign

Error message like this

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7 REPLIES 7
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Administrator

Re: Error message like this

I don't see any images!

 

However please start by letting us know how you have configured the system:

 

Are the ES and reports server on different computers or the same?

Did you run the reports preparation tool before installing reports?

What are the Operating systems and SQL versions?

 

I don't see that you have access to our forums, are you a Schneider Electric Partner? If you aren't then you should contact your local Schneider Electric technical support organization.

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Ensign

Re: Error message like this

Re-use the ES and report servers on different computers?
Answer: ES Server and Report Server are the same PC.
Run the report preparation tool before installing the report. 
answer:No
What is the Operational and SQL version?
Answer: The operating system is Windows 7 32 bit and the SQL version is 2012.
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Administrator

Re: Error message like this

Since you once again have refused to answer the question about you being a Schneider Electric Partner or an end user, I can only assume that you are not a a Schneider Electric Partner. You should contact your local Schneider Electric technical support organization for further assistance.

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Ensign

Report Error message

We are partners. I have the code,

Question: Please tell me why you are getting this error message

레포트 오류.png

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Administrator

Re: Report Error message

I can't tell very much from a screen shot. But as a first step you should run the SBO Reports Agent Configuration Tool from the community.

 

If you don't have access to this then you should contact your local Schneider Electric team to request the correct access to the Community.

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Ensign

Re: Report Error message

Can I see why the error pops up when I install Enterprise Centralbandicam 2020-08-14 10-02-58-790.jpg

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Administrator

Re: Report Error message

It looks like a strange path, I'd expect to see backslash (\) characters in the path. It seems like it might be something strange due to Operating System language.

 

It may also be permissions are you installing as an Administrator?

 

I suggest that you contact your local Schneider Electric Support organization to get assistance.

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