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WIN7 new PC

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jgk1938_apc
Crewman
Crewman
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WIN7 new PC

This was originally posted on APC forums on 1/12/2012


I just bought a new PC with Win7. I have an APC UPS, BE750G that I've been using with an XP PC. I installed the CD that came with it, now I get messages that the PC can't communicate with the UPS. When I open up the pgm, it takes a few seconds, then it shows that everything is OK. Can you help?

Joe Kovacs


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jgk1938_apc
Crewman
Crewman
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Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012


Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

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BillP
Administrator Administrator
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Re: WIN7 new PC

This reply was originally posted by Chris on APC forums on 1/12/2012


Do you have the data cable(usb cable) connected from the UPS to the computer? If so, could you take a screenshot of the powerchute program so we can see if its communicating?

jgk1938_apc
Crewman
Crewman
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101

Re: WIN7 new PC

This was originally posted on APC forums on 1/12/2012


Chris,

Yes, the data cable is connected, and when I open the pgm, it shows OK. The attached jpeg shows this.

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