Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
79539members
344371posts

Back Ups Pro 1500 APC

Solved
pixel18cr_apc
Ensign
Ensign
0 Likes
7
434

Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/3/2015


Please help, I just bought a Back Ups Pro 1500 APC and it has been connected to the electricity all day but the battery indicator is blinking and it it is empty, it has not charged at all...not even one bar. How do I charge the battery? It is plugged into the outlet (electricity) and it has a moden and a router connected to it. Do I have to turn it off completely for it to charge?

Tags (5)

Accepted Solutions
pixel18cr_apc
Ensign
Ensign
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/4/2015


Yes, it did...thanks a lot

See Answer In Context

7 Replies 7
damiru_apc
Crewman
Crewman
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/3/2015


Did you followed instructions? Did you peel off stickers and connected batteries to the unit? If you did, there must be an internal problem with unit's inverter / battery charger. That's my guess based on info you provided.

pixel18cr_apc
Ensign
Ensign
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/3/2015


Oh my Gosh, I feel so embarrases...lol, do you mean the yellow sticker that is on the outside of the battery cover? I did not...I attached the picture of the sticker for you to see it. Do you mean the battery is inside the unit but it has to connected?

Attachments
Tags (5)
pixel18cr_apc
Ensign
Ensign
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/3/2015


Thank you so very much, you're the best! I removed the stickers and followed the instructions, connected the battery and now the baterry indicator is full.

I have one more question though...I don't understand what the different levels of sensibility are. I have connected my laptop, two monitors, the modem and the router.

Thanks again

Tags (5)
damiru_apc
Crewman
Crewman
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/3/2015


You're very welcome. Sorry for my english, it's far from perfect, though. I'm glad you understood me. 🙂

As it looks, there are three options to choose.
High, Medium, and Low. Just read the notes. Choose option that suits your equipment.

For example, I have connected a desktop PC, LED monitor, wireless headphones, audio receiver (tuner and amplifier), and few adapters for various equipment. Medium sensitivity is more than fine for my equipment.

I hope this helps...

Attachments
BillP
Administrator Administrator
Administrator
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This reply was originally posted by Angela on APC forums on 5/4/2015


Sensitivity just pertains to the UPS sensitivity to input power. I'd leave it on the default (High) unless you have a problem with "dirty" input power such as during a power outage, if you use a generator. In a situation like that, your UPS would be unhappy with the power quality and likely switch to battery frequently or constantly operate on battery. Otherwise, this setting shouldn't be of concern to you if everything is operating normally. The typical user has no issue with it on high. Changing it to medium or low will not subject your attached equipment to anything bad either.

pixel18cr_apc
Ensign
Ensign
0 Likes
0
434

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/4/2015


Wow, thank you for the explanation, very clear. I appreciate it.

pixel18cr_apc
Ensign
Ensign
0 Likes
0
435

Re: Back Ups Pro 1500 APC

This was originally posted on APC forums on 5/4/2015


Yes, it did...thanks a lot