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BE500U unexpected shutdowns

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dust247_apc
Cadet
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BE500U unexpected shutdowns

This was originally posted on APC forums on 1/18/2009


I've had this unit for maybe 4-6 years. Lately it is randomly losing power just for about 1 sec which causes shutdown of everything connected. This happens 2-3 times a week. A lamp test does work when unplugging from the wall. The building wiring fault light is on, and has been since moving to this property a year ago. I never connected the data line, or installed the software so I have no info from that (I can't find the line now).

Serial # JB0408017564

Do I need a new battery, or is there something else wrong?

Thanks!


Accepted Solutions
BillP
Administrator Administrator
Administrator
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Re: BE500U unexpected shutdowns

This reply was originally posted by Tim on APC forums on 1/19/2009


Have you ever replaced the battery? If not it is an old battery for sure. Most batteries are only going to last ~3-5 years, so your right at that end of life time frame. How long did the lamp stay up? I would also assume that your computer gear is pulling more power than the lamp was and could be the reason that it held that as opposed to your computer gear.

I would definitely recommend looking into a new battery, or even trading in the unit for a new one.

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BillP
Administrator Administrator
Administrator
0 Likes
0
72

Re: BE500U unexpected shutdowns

This reply was originally posted by Tim on APC forums on 1/19/2009


Have you ever replaced the battery? If not it is an old battery for sure. Most batteries are only going to last ~3-5 years, so your right at that end of life time frame. How long did the lamp stay up? I would also assume that your computer gear is pulling more power than the lamp was and could be the reason that it held that as opposed to your computer gear.

I would definitely recommend looking into a new battery, or even trading in the unit for a new one.