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BE 550G beeping continuously every once in a while

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vanbellebart_apc
Crewman
Crewman
0 Likes
2
129

BE 550G beeping continuously every once in a while

This was originally posted on APC forums on 1/1/2016


Hi,

I recently purchased a new BE 550G and it is doing something every month or so. It beeps continuously and the light blinks green and red. I have to turn it off completely and turn it back on to make the fault go away. I have reduced the load by only connecting the modem and the computer to the battery outlets, with no change. While it is beeping my computer says it has a 100% charge, although the charge right after restarting the computer now says 95% (I just restarted the UPS). Twice this now has happened, with the computer in sleep mode, presumably with little load on the UPS. 

Would you know what the cause for this condition is?

Thanks.


Accepted Solutions
vanbellebart_apc
Crewman
Crewman
0 Likes
0
129

Re: BE 550G beeping continuously every once in a while

This was originally posted on APC forums on 1/7/2016


Sorry for the late reply - I erroneuously emailed instead of replying on the forum.

Battery is completely new - took the entire out of the box a few weeks ago.

Does this mean the unit should be returned? Any way to check the battery condition more precisely?

Thanks,

Bart

See Answer In Context

2 Replies 2
mitsmith_apc
Lt. Commander
Lt. Commander
0 Likes
0
129

Re: BE 550G beeping continuously every once in a while

This was originally posted on APC forums on 1/4/2016


Hi Bart,

It sounds like your battery is going bad. It can be fully charged but report bad. Do you know how old your current batteries are. We typically say they last 3-5 years. 

vanbellebart_apc
Crewman
Crewman
0 Likes
0
130

Re: BE 550G beeping continuously every once in a while

This was originally posted on APC forums on 1/7/2016


Sorry for the late reply - I erroneuously emailed instead of replying on the forum.

Battery is completely new - took the entire out of the box a few weeks ago.

Does this mean the unit should be returned? Any way to check the battery condition more precisely?

Thanks,

Bart