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APC back-UPS ES 500 model:BE500R-PH

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BillP
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APC back-UPS ES 500 model:BE500R-PH

This question was originally posted by jovel on APC forums on 3/2/2016


hello guys ,

APC back-UPS ES 500 model:BE500R-PH this UPS sounds continuous long beep after plugging it. Endless tone starts after 5 seconds in online mode.Battery mode works well but in online  endless tone arise ..

I tried all reset mode,replacing new battery but it wont work..thus this unit can be fixed?? help me guys pls..i've been using this UPS for 2 years only..


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BillP
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Re: APC back-UPS ES 500 model:BE500R-PH

This reply was originally posted by jovel on APC forums on 3/15/2016


thanks sir Bill

i mark it as B.E.R (Beyond Economic Repair) since it said that it no longer have warranty..i tried to repair it but cant.

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BillP
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Re: APC back-UPS ES 500 model:BE500R-PH

This reply was originally posted by Bill on APC forums on 3/2/2016


Hi,

A continuous tone should indicate an over load state. If the unit does not have a load when started and the tone is present that indicates an internal fault and the unit should be replaced since the unit does not have any user replaceable components. 

If the unit has been in service for 2 years or less it may be covered under warranty. You should contact local support for assistance. 

BillP
Administrator Administrator
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84

Re: APC back-UPS ES 500 model:BE500R-PH

This reply was originally posted by jovel on APC forums on 3/15/2016


thanks sir Bill

i mark it as B.E.R (Beyond Economic Repair) since it said that it no longer have warranty..i tried to repair it but cant.