AP9640 doesn't display model and won't load properly ion struxureware DCE
I replaced a failing NMC in a Smart-UPS 1000 with an AP9640 NMC. The card is not showing the model of the UPS .
I need to get this unit into Struxureware DCE (18.104.22.168) but apparently Struxureware needs more information that the NMC is providing. I can't push new firmware to the UPS because Struxureware doesn't have any data on the device type.
This is the view from the web interface
and what I am seeing in Struxureware after I scan for the device