Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
80579members
346473posts

unable to download firmware upgrades

Solved
BillP
Administrator Administrator
Administrator
0 Likes
4
334

unable to download firmware upgrades

This question was originally posted by bob on APC forums on 10/10/2018


Hello everybody,

I'm facing an issue to download a firmware upgrades for AP7953.

https://www.apc.com/shop/uk/en/products/Rack-PDU-Switched-Zero-U-32A-230V-21-C13-3-C19/P-AP7953#soft...

When I click on Switched & Metered Rack Power Distribution Unit Firmware Revision 3.9.2 => download

there is a timeout on this url => ftp://ftp.apc.com/restricted/hardware/nmcard/firmware/rpdu/392/apc_hw02_aos392_rpdu392.exe

Could you share with me this executable please "apc_hw02_aos392_rpdu392_exe" ?

Regards.


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
3
334

Re: unable to download firmware upgrades

This reply was originally posted by Angela on APC forums on 10/10/2018


See attachment to the post. (I had to put the .exe in a .zip)

Also, in case of the URL working but prompting for a password, you can use jupiter as the password and Pl@n3t#5 as password.

See Answer In Context

Attachments
4 Replies 4
BillP
Administrator Administrator
Administrator
0 Likes
3
335

Re: unable to download firmware upgrades

This reply was originally posted by Angela on APC forums on 10/10/2018


See attachment to the post. (I had to put the .exe in a .zip)

Also, in case of the URL working but prompting for a password, you can use jupiter as the password and Pl@n3t#5 as password.

Attachments
Davidew98
Crewman
Crewman
0 Likes
2
311

Re: unable to download firmware upgrades

I have a AP7932 Rack PDU with AOS 3.9.2 & RPDU 3.9.2.

 

I saw info that there is a new firmware for AP79xx series but can't find it on the website. It looks as if the latest firmware for AP78xx & AP79xx is AOS 3.9.4 & RPDU 3.9.3 according too this document: https://download.schneider-electric.com/files?p_File_Name=990-3571E_EN.pdf&p_Doc_Ref=990-3517_EN&p_e...

 

When you put in AP7932 in the site it doesn't show any firmware.

When you put in AP79XX firmware in the search box at top you get firmware files but only up to 3.9.0.

When you put in PDU firmware in the search box at top you get 3.9.2 firmware

I can't find a way to get 3.9.3 or 3.9.4. I tried to access the ftp.apc.com or ftp.apcc.com sites but they ask for a password, I've tried jupiter and that did not work.

 

Is AOS 3.9.4 & RPDU 3.9.3 the latest for HW02 AP78xx & AP79xx PDUs

Tags (1)
TonKei
Lieutenant JG Lieutenant JG
Lieutenant JG
0 Likes
1
305

Re: unable to download firmware upgrades

Hello David

 

I searched a bit, but was not able to find the latest version of the firmware for the AP78xx units on the web pages.

But, I managed to find it elsewhere and I have made a download link available via BOX here:

-> https://schneider-electric.box.com/s/yuyo21jhdyyg67tdmjrz9jgdzsnewl8i 

 

The link will be active until end of February - 2022

 

BR

/Tonny

Tags (1)
Davidew98
Crewman
Crewman
0 Likes
0
299

Re: unable to download firmware upgrades

Found the download link from another post on this forum: https://www.apc.com/us/en/faqs/FA410359/

 

Weird they're not linking them to the devices when you search for firmware for a device on the site!

Tags (1)