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how NMC web view displays domain or ip address

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voltar2u_apc
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how NMC web view displays domain or ip address

This was originally posted on APC forums on 9/2/2015


 

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BillP
Administrator Administrator
Administrator
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Re: how NMC web view displays domain or ip address

This reply was originally posted by Angela on APC forums on 9/3/2015


Hello,

Which do you want to display? I believe that the NMC does a DNS reverse lookup for this field every 24 hours or you may be able to force it by rebooting the management interface (which does not reboot the UPS itself). You can execute that option under Administration->General->Reset/Reboot->Reboot Management Interface and see if it updates. If it does not update, I'd do a DNS test on the particular management card and see if you can get the NMC to display the right name for the device's IP using the DNS servers programmed in (which I know you said was the same on both).

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BillP
Administrator Administrator
Administrator
0 Likes
0
206

Re: how NMC web view displays domain or ip address

This reply was originally posted by Angela on APC forums on 9/3/2015


Hello,

Which do you want to display? I believe that the NMC does a DNS reverse lookup for this field every 24 hours or you may be able to force it by rebooting the management interface (which does not reboot the UPS itself). You can execute that option under Administration->General->Reset/Reboot->Reboot Management Interface and see if it updates. If it does not update, I'd do a DNS test on the particular management card and see if you can get the NMC to display the right name for the device's IP using the DNS servers programmed in (which I know you said was the same on both).

voltar2u_apc
Cadet
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0
205

Re: how NMC web view displays domain or ip address

This was originally posted on APC forums on 9/4/2015


Thanks for your guidance. We want the domain displayed. We found that correcting a broken dns address and a reboot was all that was needed. We have domains displayed like we want. Thanks again!