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Static module fault

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BillP
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Static module fault

This question was originally posted by muhamamd on APC forums on 4/24/2016


i am using symmetra 160kva apc ups. i want to ask what are the possible causes of "static module fault"? how it can be removed? normally when fault came i reset it and alarm disappears but now it is still there how it can be solved

Regards

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BillP
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Re: Static module fault

This reply was originally posted by muhamamd on APC forums on 8/2/2019


This problem is mostly due to temperature sensor fault on static switch module.

See Answer In Context

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BillP
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Re: Static module fault

This reply was originally posted by KASSEM on APC forums on 8/2/2019


Hi, i face the same issue. How did you solve it?

BillP
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Re: Static module fault

This reply was originally posted by muhamamd on APC forums on 8/2/2019


When the UPS is online, disable the static switch module through its knob. when fans of module come to rest wait for 1 to 2 mins, enable it again through knob the alarm will disappear. If the alarm is still there remove the static switch module out side and and then insert it again. The alarm will disappear

 

 

BillP
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Re: Static module fault

This reply was originally posted by KASSEM on APC forums on 8/2/2019


Thanks mohamad. Indeed i already did this and the alarm go. But my question is, did it happen again to you after that? 

BillP
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Re: Static module fault

This reply was originally posted by muhamamd on APC forums on 8/2/2019


Yes its happen in a routine. When ever there is a switching this alarms appear. To find the root cause you need to take the machine logs through Intelligence module. 

BillP
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Re: Static module fault

This reply was originally posted by KASSEM on APC forums on 8/2/2019


Unfortunatly, the mail server of the customer face problem, so when i took the logs, there were too many " server error message" so i couldn't go before one day on the logs....

If it is not confidential, do you find your root cause? Or no? 

BillP
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Re: Static module fault

This reply was originally posted by muhamamd on APC forums on 8/2/2019


This problem is mostly due to temperature sensor fault on static switch module.