Smart-UPS RT 3000 XL: sTUCK IN BYPASS

[BillP]

This question was originally posted by Jack on APC forums on 5/24/2010

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I have a UPS in MY SF office (4 months old0 that is in bypass

Warning Alarm Present
In Bypass: UPS Switch


IS there a way I can remotely put this unit online?

IF not physically? If so will the servers connected to it loose power when we switch over?

Thanks

[BillP]

This reply was originally posted by Jack on APC forums on 5/24/2010

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Thanks for the quick response

Is there anything onthe GUI to move to bypass?

If not I'll schedule this off hrs as you mentioned we might have power interuption fro bypass to UPS?

This type of transfer doesn't cause power loss to larger UPS transfers as onthe Liebert units

[BillP]

This reply was originally posted by Jack on APC forums on 5/24/2010

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Excellent I found it in the GUI I'll attempt it later in the week Thanks

UPS Control

Reboot UPS
Turn UPS Off
Put UPS to Sleep
Return UPS from Bypass

[BillP]

This reply was originally posted by Matt on APC forums on 5/25/2010

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Unfortunately, if the UPS reports status: In Bypass: UPS Switch, the ONLY way to bring it back online is to physically set the bypass switch back to the on-line position. The UPS will not accept a command via software or Network Mangagement Card to override the actual switch.

Coming back online will not interrupt the UPS output to your attached equipment. The transition online will occur within 2 seconds of disabling the bypass switch on the rear of the UPS.

[BillP · Accepted solution]

This reply was originally posted by Jack on APC forums on 5/25/2010

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Thanks for the update However the GUI does have a option to move off by pass

See below

UPS Control

Reboot UPS
Turn UPS Off
Put UPS to Sleep
Return UPS from Bypass

Signal PowerChute® Server Shutdown