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Smart UPS 2200XL serial cable problems

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cncallison_apc
Crewman
Crewman
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Smart UPS 2200XL serial cable problems

This was originally posted on APC forums on 3/6/2015


I connected a serial cable to the UPS unit and the unit shut down.  The serial cable has "42.524 02.001" stamped on one end.   Can someone please verify thast this is an APC cable.  And if even it is the wrong cable, why would this cause the unit to turn off?  Does the APC monitor software have to be installed before connecting the cable?


Accepted Solutions
BillP
Administrator Administrator
Administrator
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Re: Smart UPS 2200XL serial cable problems

This reply was originally posted by Jordan on APC forums on 3/10/2015


Hi Chris,

APC serial cables generally start with a "940-xxxx" number depending on your UPS.  Using non-APC proprietary serial cables with an APC UPS can cause the UPS to act in unwanted ways (such as dropping the load) depending on the cable and pinout.  The APC software does not have to be installed prior to connecting the serial cable.

Regards,

See Answer In Context

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BillP
Administrator Administrator
Administrator
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100

Re: Smart UPS 2200XL serial cable problems

This reply was originally posted by Jordan on APC forums on 3/10/2015


Hi Chris,

APC serial cables generally start with a "940-xxxx" number depending on your UPS.  Using non-APC proprietary serial cables with an APC UPS can cause the UPS to act in unwanted ways (such as dropping the load) depending on the cable and pinout.  The APC software does not have to be installed prior to connecting the serial cable.

Regards,