Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

Smart UPS 1500 - "Output Load Threshold Exceeded" Unit shuts down


Smart UPS 1500 - "Output Load Threshold Exceeded" Unit shuts down

This was originally posted on APC forums on 3/28/2017

Last week my Smart UPS 1500 suddenly turned itself off.  Very odd and had never happened before.  After restarting UPS I checked Powerchute Business (Ver 9.1.1) which indicated the battery should be replaced.  I replaced battery on March 23, charged for 24 hours and then ran calibration. All good until this morning when the UPS did the exact same thing. No alarm/warning just complete shutdown crashing the attached computers.

Currently the load on the UPS is at 55.2%, Input/Output voltage are 119.5 VAC, Temp is 77.4. Load Power is 41.6%VA and Load Current 5.3A. Battery Status is normal, 27.67VDC with 13 minutes Run Time Remaining.

Device Serial # WS1119180314, Firmware 653.19.D MFG Date 3/25/2011

Running Powerchute Business Console and Server Version 9.1.1 Build 604.  Computer is running Win 10[1607] Intel core i5 4570 @ 3.20 GHz. with 8GB of RAM.

I'm going to be away from my home Office starting Wednesday evening and will not be back before the end of the week. I can't afford to lose half my network because of another shutdown so I'm hoping for a quick fix or I'll be rewiring tomorrow