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SURT10000XLI Battery capacitor soft start fault

BillP
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SURT10000XLI Battery capacitor soft start fault

This question was originally posted by parskia on APC forums on 11/1/2015


Hi, the SURT10000XLI which gain this fault didn't work correctly , for example after disconnecting the input power cord and holding and pressing for 4 second my UPS didn't shut down !! and i should disconnect the battery soucket . would you please guide me which board has broken ? for more info the ups LED inform me the battery capacitor soft start fault (LED 3 and 4 are on )