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SUA5000RMI5U - Change 60Hz to 50Hz?

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PanMICRO_apc
Crewman
Crewman
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SUA5000RMI5U - Change 60Hz to 50Hz?

This was originally posted on APC forums on 2/9/2013


Hi,
Our SUA5000RMI5U UPS is running at 60Hz/240vAC and we need to run it at 50Hz instead.

Line AC is 50Hz, how do we lock it to 50Hz. This is Important for the several synchronous motor loads on the circuit so must be guaranteed to run at 50Hz only.




Thanks in advance.

Message was edited by: PanMICRO


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BillP
Administrator Administrator
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201

Re: SUA5000RMI5U - Change 60Hz to 50Hz?

This reply was originally posted by Angela on APC forums on 2/11/2013


OK, so this is definitely an international unit, right? SURT units are the only ones that do frequency conversion as noted in the knowledge base -> http://www.apc.com/site/support/index.cfm/faq/ -> search for FA156586

can you clarify - is your input to the UPS 50Hz and then the UPS appears to be outputting 60Hz? Did it ever work properly? were you initially inputting 60Hz to your UPS?

can you provide the event/data logs from this UPS as noted as in FA156131

See Answer In Context

trai168_apc
Crewman
Crewman
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201

Re: SUA5000RMI5U - Change 60Hz to 50Hz?

This was originally posted on APC forums on 10/8/2015


My SURT5000XLI now output 230v 50Hz, can i change frequency to 60Hz? Beacause my vintage tape player only 60Hz
UPS just have RS232 (940-024) connection port only. Please tell me how to do!  thanks so much

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
202

Re: SUA5000RMI5U - Change 60Hz to 50Hz?

This reply was originally posted by Angela on APC forums on 2/11/2013


OK, so this is definitely an international unit, right? SURT units are the only ones that do frequency conversion as noted in the knowledge base -> http://www.apc.com/site/support/index.cfm/faq/ -> search for FA156586

can you clarify - is your input to the UPS 50Hz and then the UPS appears to be outputting 60Hz? Did it ever work properly? were you initially inputting 60Hz to your UPS?

can you provide the event/data logs from this UPS as noted as in FA156131

trai168_apc
Crewman
Crewman
0 Likes
0
202

Re: SUA5000RMI5U - Change 60Hz to 50Hz?

This was originally posted on APC forums on 10/8/2015


My SURT5000XLI now output 230v 50Hz, can i change frequency to 60Hz? Beacause my vintage tape player only 60Hz
UPS just have RS232 (940-024) connection port only. Please tell me how to do!  thanks so much