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SMT1000 warning connect battery

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gwinstone_apc
Crewman
Crewman
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SMT1000 warning connect battery

This was originally posted on APC forums on 7/25/2016


i have an SMT1000 unit which over the weekend developed a fault, on arrival on site this AM, all lights flashing, consistant beeps.

all connected equipment not powered

unplugged UPS waited for a short period of time, reconnected it, system appears to function but.. red fault light and LCD indicates a warning status

of Connect Battery, Checked Battery connection, appears fine, would this more likely to be a battery issue or a board interface issue?

Gord


Accepted Solutions
BillP
Administrator Administrator
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Re: SMT1000 warning connect battery

This reply was originally posted by Bill on APC forums on 7/25/2016


Hi,

Most of the time the issue is the battery. How old is the SMT and have the batteries ever been replaced? You can determine the age of the UPS by the serial number that is on a bar code sticker on the back of the unit.

In the example above the unit was manufactured in the year 2002 during the 49th week. 

See Answer In Context

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1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
241

Re: SMT1000 warning connect battery

This reply was originally posted by Bill on APC forums on 7/25/2016


Hi,

Most of the time the issue is the battery. How old is the SMT and have the batteries ever been replaced? You can determine the age of the UPS by the serial number that is on a bar code sticker on the back of the unit.

In the example above the unit was manufactured in the year 2002 during the 49th week. 

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