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Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control.

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nickc_apc
Crewman
Crewman
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Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control.

This was originally posted on APC forums on 3/13/2014


Since installing Powerchute Network Shutdown v3.1 on Server 2012 R2 hyper-V we have the following problem:

Whenever the hyper-V server is shutdown the VMM service does not seem to pause the virtualized servers properly.

EventId: 7043, System, Service Control Manager - The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control


Anyone else noticed this, more importantly any known solution?


Accepted Solutions
BillP
Administrator Administrator
Administrator
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Re: Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control.

This reply was originally posted by Bill on APC forums on 3/13/2014


Hi,

is PCNS triggering the OS shut down or is this after you initiated shutdown/reboot? If PCNS is triggering the shutdown, is VM shutdown enabled?

We found this post on Microsoft TechNet EventId: 7043 - The Hyper-V Virtual Machine Management service did not shut down properly after rec...


That TechNet post list update http://support.microsoft.com/kb/2896800


See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
134

Re: Powerchute Network Shutdown causes hyper-V error EventId: 7043 – The Hyper-V Virtual Machine Management service did not shut down properly after receiving a preshutdown control.

This reply was originally posted by Bill on APC forums on 3/13/2014


Hi,

is PCNS triggering the OS shut down or is this after you initiated shutdown/reboot? If PCNS is triggering the shutdown, is VM shutdown enabled?

We found this post on Microsoft TechNet EventId: 7043 - The Hyper-V Virtual Machine Management service did not shut down properly after rec...


That TechNet post list update http://support.microsoft.com/kb/2896800