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Matrix 5000 - 0.00 Voltage In/Out

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MarkGinger_apc
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138

Matrix 5000 - 0.00 Voltage In/Out

This was originally posted on APC forums on 5/20/2010


Hi Guys,



Looking for some ideas with a Matrix 5000 that says 0.00 V in/out. The unit is set to 240V, is getting 242V in. It powers on but a relay is clicking every second and says 0.00 voltage input and output. The unit is not holding a load. The SmartCells are good, and the unit was good up to a week ago when we moved offices.


Any trouble shooting suggestions?


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MarkGinger_apc
Lieutenant
Lieutenant
0 Likes
0
138

Matrix 5000 - 0.00 Voltage In/Out

This was originally posted on APC forums on 5/20/2010


Hi Guys,



Looking for some ideas with a Matrix 5000 that says 0.00 V in/out. The unit is set to 240V, is getting 242V in. It powers on but a relay is clicking every second and says 0.00 voltage input and output. The unit is not holding a load. The SmartCells are good, and the unit was good up to a week ago when we moved offices.


Any trouble shooting suggestions?

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1 Reply 1
MarkGinger_apc
Lieutenant
Lieutenant
0 Likes
0
139

Matrix 5000 - 0.00 Voltage In/Out

This was originally posted on APC forums on 5/20/2010


Hi Guys,



Looking for some ideas with a Matrix 5000 that says 0.00 V in/out. The unit is set to 240V, is getting 242V in. It powers on but a relay is clicking every second and says 0.00 voltage input and output. The unit is not holding a load. The SmartCells are good, and the unit was good up to a week ago when we moved offices.


Any trouble shooting suggestions?