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Lost the local network management interface-to-UPS communication.

Solved
driver111_apc
Crewman
Crewman
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2
137

Lost the local network management interface-to-UPS communication.

This was originally posted on APC forums on 11/27/2019


Hi all,

Im having an odd issue where I lose management to the UPS from the NMC when input power is lost, or a run time calibration is started.

Recent Device Events
Date Time Event
11/28/2019 10:06:42 UPS: Lost the local network management interface-to-UPS communication.
11/28/2019 10:06:15 UPS: Runtime Calibration started.


I updated the firmware from 6.2.1 to 6.8.0 but the issue still occurs. There are no other comms plugged in to UPS except network cable.

UPS: SMX750I - 03.8 (ID11)
NMC2: AP9630 - SUMX v6.8.0


Thanks in advance!

Brendan


Accepted Solutions
driver111_apc
Crewman
Crewman
0 Likes
0
138

Re: Lost the local network management interface-to-UPS communication.

This was originally posted on APC forums on 11/28/2019


Hi Frank,

The current 03.8 seems to be the latest version. 

Thanks

See Answer In Context

2 Replies 2
apctux_apc
Crewman
Crewman
0 Likes
0
138

Re: Lost the local network management interface-to-UPS communication.

This was originally posted on APC forums on 11/28/2019


Hi Brendan,

do you also check for an firmware update of the ups device itself?

driver111_apc
Crewman
Crewman
0 Likes
0
139

Re: Lost the local network management interface-to-UPS communication.

This was originally posted on APC forums on 11/28/2019


Hi Frank,

The current 03.8 seems to be the latest version. 

Thanks