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First instalation Smart-UPS 750

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perezjo_apc
Ensign
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First instalation Smart-UPS 750

This was originally posted on APC forums on 2/25/2013


Dear all,

I'm just to buy a new Smart_UPS 750 and I can't communicated with them.

I don't know how to configure the server and the others settinngs to communicate with the UPS.

can I help me someone?

Thank in advance


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perezjo_apc
Ensign
Ensign
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180

Re: First instalation Smart-UPS 750

This was originally posted on APC forums on 2/26/2013


When I try to connect with the USB cable my computer don't recognize the UPS.

And when try to connect with serial cable is the same situaton.

I don't know if I need to configure something with the IP or other parameters or install any driver.

Now I have installed the consoloe aplication and the agent web interface but I can't connect with the UPS.

See Answer In Context

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BillP
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Re: First instalation Smart-UPS 750

This reply was originally posted by Bernard on APC forums on 2/26/2013


Can you check device manager> Batteries and under Human Interface Devices after connecting the USB cable from the UPS?
!http://www.apc-forums.com/servlet/JiveServlet/download/25-11618-44052-2910/$684261B8692406CB.jpg!

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BillP
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180

Re: First instalation Smart-UPS 750

This reply was originally posted by Bernard on APC forums on 2/25/2013


Good day Jose,
bq. Can you provide the part# of the UPS? You can get if from the white sticker with bar codes at the back of the UPS. Also, what is the operating system of the server you are trying to use the UPS with and what cable are you using?(USB or serial)

perezjo_apc
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Re: First instalation Smart-UPS 750

This was originally posted on APC forums on 2/25/2013


SMT750I
Windows 7

BillP
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180

Re: First instalation Smart-UPS 750

This reply was originally posted by Bernard on APC forums on 2/25/2013


Are you using the USB A to B cable or the serial cable (RJ45 to DB9) that came with the UPS? If you are using the serial cable, do you get the balloon notification that you'd usually get whenever you connect a USB peripheral? Can you also check device manager?

perezjo_apc
Ensign
Ensign
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0
181

Re: First instalation Smart-UPS 750

This was originally posted on APC forums on 2/26/2013


When I try to connect with the USB cable my computer don't recognize the UPS.

And when try to connect with serial cable is the same situaton.

I don't know if I need to configure something with the IP or other parameters or install any driver.

Now I have installed the consoloe aplication and the agent web interface but I can't connect with the UPS.