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Faulty Smart-UPS SRT 6000

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raed.bader_apc
Cadet
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172

Faulty Smart-UPS SRT 6000

This was originally posted on APC forums on 2/7/2021


Hello

One of my UPSs (Smart-UPS SRT 6000) stopped the output power suddenly, log of UPS is attached,  appreciate your assistance.

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BillP
Administrator Administrator
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173

Re: Faulty Smart-UPS SRT 6000

This reply was originally posted by Gavan on APC forums on 2/8/2021


Inverter faults don't tend to be fixable but you could try to dead brain the UPS but that will only help if the UPS is detecting a fault that doesn't exist.

https://www.apc.com/ie/en/faqs/FA156611/

-Gavan

See Answer In Context

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BillP
Administrator Administrator
Administrator
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173

Re: Faulty Smart-UPS SRT 6000

This reply was originally posted by Gavan on APC forums on 2/8/2021


It looks like there is an inverter fault with your UPS:

02/07/2021 13:18:19 Device UPS: An inverter fault exists. 0x0165

-Gavan

raed.bader_apc
Cadet
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173

Re: Faulty Smart-UPS SRT 6000

This was originally posted on APC forums on 2/8/2021


Thank you Gavan for replying.

it is something I can fix my self by performing some troubleshooting procedure, or I have to log a call for professional service?

Note: the unit is out of warranty.

BillP
Administrator Administrator
Administrator
0 Likes
0
174

Re: Faulty Smart-UPS SRT 6000

This reply was originally posted by Gavan on APC forums on 2/8/2021


Inverter faults don't tend to be fixable but you could try to dead brain the UPS but that will only help if the UPS is detecting a fault that doesn't exist.

https://www.apc.com/ie/en/faqs/FA156611/

-Gavan