Confusion about Critical Events and Status

[Khue_apc]

This was originally posted on APC forums on 5/20/2010

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I have a RM Smart-UPS 1000VA that's currently in a critical status. It has 2 errors. It has failed a self test and the battery keeps flopping between disconnected and connected states. Typically what I would do in this case, is order a new battery. This usually fixes the situation. My question is, if the device failed a self test, then why is it telling me that the battery is ok? SNMP is telling me VIA Battery_Replacement_Indicator that the condition is "Battery OK."

[Khue_apc · Accepted solution]

This was originally posted on APC forums on 5/20/2010

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I have a RM Smart-UPS 1000VA that's currently in a critical status. It has 2 errors. It has failed a self test and the battery keeps flopping between disconnected and connected states. Typically what I would do in this case, is order a new battery. This usually fixes the situation. My question is, if the device failed a self test, then why is it telling me that the battery is ok? SNMP is telling me VIA Battery_Replacement_Indicator that the condition is "Battery OK."