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Checking/Testing of Symmetra PX and Symmetra LX

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BillP
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Checking/Testing of Symmetra PX and Symmetra LX

This question was originally posted by Muhammad on APC forums on 4/2/2015


How can i check/test only power module of Symmetra PX/LX without connecting it with intelligence module or without swapping back it into rack? Can somebody share tuner for Symmetra PX and Symmetra LX? Here is my contact detail: imran_etf@yahoo.com

Thanking you in anticipation.

Best Regards,

M. Imran


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BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Angela on APC forums on 4/3/2015


You can private message here if you want if you add me as a friend. If you have further questions that cannot be answered here publicly, I can also ask a local support team to contact you next week.

See Answer In Context

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BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Angela on APC forums on 4/2/2015


Tuner software is a tool used by field service engineers or authorized service partners. I know we don't have it for Symmetra LX and checking a power module is only done by what you mentioned - inserting it into the system. I am not sure on Symmetra PX if this can be done but I am doubtful it could be done by anyone other than an APC field service engineer or authorized service partner. You may want to check with your local APC support team on this too as well since this is another thing that if anything, couldn't be shared publicly if it is available (as far as I know).

BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Muhammad on APC forums on 4/3/2015


Thanks for your reply Angela. Can i get schematic of Symmetra LX & PX?. Would you please share your contact detail. I belong to Lahore, Pakistan. Please do share contact detail if any of Field service engineer for Symmetra LX and PX in my region as well.

BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Angela on APC forums on 4/3/2015


Hi again,

Unfortunately, I can't share schematics as they are proprietary -> http://www.apc.com/support/index?page=content&country=ITB〈=en&locale=en_US&id=FA158607 

I also don't have any contacts in Pakistan. The easiest way to get assistance for what you need for your local area will be to call/email support for that area using this page -> http://www.apc.com/site/support/index.cfm/contact-information/ Most of us here that can answer technical questions are based in North America only.

BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Muhammad on APC forums on 4/3/2015


May i have your contact details please.

Regrads,

Imran

BillP
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Re: Checking/Testing of Symmetra PX and Symmetra LX

This reply was originally posted by Angela on APC forums on 4/3/2015


You can private message here if you want if you add me as a friend. If you have further questions that cannot be answered here publicly, I can also ask a local support team to contact you next week.