Cannot log into AP9605 card

[cernst_apc]

This was originally posted on APC forums on 8/8/2008

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I've received a SU700RMNET that had an AP9605 installed. I've reset the unit, used a correct cable...but it is not accepting the apc/apc username and password. Is there another way to reset the root account information?

I know it is only an SNMP card, but that's all I'm looking to use it as.

Message was edited by: cernst

[cernst_apc]

This was originally posted on APC forums on 8/11/2008

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well, not sure if it was what you helped me with, but I had taken the card out and set it on my desk over the weekend. I put it back in today, I tried the backdoor and it didn't login with it. Just for giggles, I tried apc/apc...and it worked. I don't know if it was because it sat w/o power for an extended time that completely reset it...but it works now. thanks for the help!

[BillP]

This reply was originally posted by Angela on APC forums on 2/27/2009

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as promised, here they are based on the serial numbers you provided:

A95066606540 is *****

WA9633324837 is *****

WA9739201893 is *****

WA9808641714 is *****

WA9802476743 is *****

[BillP]

This reply was originally posted by Angela on APC forums on 2/27/2009

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i will get you these tomorrow, sorry for the delay.

[Erasmus_apc]

This was originally posted on APC forums on 10/24/2008

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Jolyf,

The backdoor password for serial number WA9807628417 is: ***** (the character after the ^ is a capital I as in "India").

[BillP]

This reply was originally posted by Angela on APC forums on 3/30/2009

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that one would be ******

just a reminder, this backdoor password resets the password to apc/apc. so you log in with apc/backdoor password then that resets it to apc/apc.

[shkodich_apc]

This was originally posted on APC forums on 3/19/2009

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can you generate password for my card?
s/n: WA9838467464

[BillP]

This reply was originally posted by Angela on APC forums on 3/19/2009

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hi - it is *****

[shkodich_apc]

This was originally posted on APC forums on 3/19/2009

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thanks, but i saw strange behavior of card. my original login was apc and when i typed login and backdoor password i was promted for login again (like i enter wrong login and password), but after that try to enter default login apc with default password apc and login was successful. :-).... and all work fine. but for assurance i change login and password after that

[BillP]

This reply was originally posted by Artagnan on APC forums on 2/24/2009

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Great, I would like to restore the family!

Can you provide me the password for:

A95066606540
WA9633324837
WA9739201893
WA9808641714
WA9802476743

Thank you

[BillP]

This reply was originally posted by Angela on APC forums on 4/15/2009

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that one is 1357>=^IBC;C

[BillP]

This reply was originally posted by Angela on APC forums on 4/20/2009

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from now on, i am going to request that anyone needing a backdoor password preferably contact APC support via phone or email (800-890-4272 or esupport@apcc.com) or worst case, Private Message me so I can get you the password via PM.

thanks. i am going to lock the thread so that no more requests can be submitted on this post.

i also edited out all of the passwords that were present in this thread.

[alachb_apc]

This was originally posted on APC forums on 4/20/2009

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Can you generate password for my cards:
ZA0534009561
JS0537023882

Thanks

[BillP]

This reply was originally posted by Angela on APC forums on 4/20/2009

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these cards dont have a backdoor password because they are too new i think, based on the serial number. can you confirm what model they are and what devices they are embedded in and i will confirm.

thanks

[BillP]

This reply was originally posted by Steve on APC forums on 9/24/2008

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I am also having this same problem, but with an AP9617 Management Card.
apc/apc is not working and reset button does not help.

I was woundering if you could create a password for JA0322008902.

[cernst_apc]

This was originally posted on APC forums on 8/10/2008

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I get a permission denied on the linked procedure.

It does have a reset button, the card does seem to be rebooting...but the apc/apc does not work.

[BillP]

This reply was originally posted by Angela on APC forums on 8/8/2008

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i have the manual, which ill just attach incase you ever need it but does it have a reset button it? i dont have one handy right this second..

you can try [this procedure noted here|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=77]

no promises on that though but its a start..maybe someone else can chime in.

[TheNotoriousKMP_apc]

This was originally posted on APC forums on 8/11/2008

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Corey,

The AP9605 may require a backdoor password in conjunction with the prior user name to obtain backdoor access.

If you know the original username, and can provide the serial number for the card, I can possibly post a backdoor password generated here.

I cannot guarantee at this time that this is the correct solution though. However, I will continue to research. For the time being, it is worth a shot.

[cernst_apc]

This was originally posted on APC forums on 8/11/2008

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Serial number is WA9838467672
I do not know what the previous username/password was...it may not have been changed from apc/apc

[TheNotoriousKMP_apc]

This was originally posted on APC forums on 8/11/2008

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Try apc for the usernam and ****** for the password. In the IBB string it is the letter "eye".

If that's not it, chances are it was changed from the default apc/apc as you stated it's not letting you in, but here's the manual for the AP9605 in case you want to double check your settings.


My mistake, Angela already provided the manual.

Message was edited by: The Notorious K.M.P.

[BillP]

This reply was originally posted by Nick on APC forums on 8/14/2008

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I'm having the same problem. Could you send me the back door code for this SN: WA9825150490 It is also an AP9605.
The reset mode doesn't seem to work with this one.

Thanks
Nick

[BillP]

This reply was originally posted by Mikhail on APC forums on 8/14/2008

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Hello,
The age of the cards ( looking at the serial number) is more then 10years!
I assume that something happened to EEPROM memory, internal chips (ICs) and I would not waste time here with it... Just to use new one....modern one

[TheNotoriousKMP_apc]

This was originally posted on APC forums on 8/14/2008

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Nick,

Go ahead and try the admin username, then ***** for the password, then apc/apc to get in. If this doesn't work, I would try the reset procedure again, this time waiting a few seconds in between each time you press the reset button.

[BillP]

This reply was originally posted by Nick on APC forums on 8/14/2008

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Thanks

That did it. I'm in. And yes, I should get a newer card... I should get a new ups too. (MX5000XR) 🙂

Thanks Again

[vexx12_apc]

This was originally posted on APC forums on 8/18/2008

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Please if possible generate one for me also, as I have exactly same problem.
Unfortunely iv got 3 cards:
WA9830007063
WA9847017460
WA9826000006

Alos apc/apc is not working and reset button doesn't helping.

[BillP]

This reply was originally posted by Matt on APC forums on 8/18/2008

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WA9830007063 *****
WA9847017460 *****
WA9826000006 *****

I recommend pasting those password strings into notepad or into a text editor using a single spaced font. Arial/Helvetica makes it very difficult to distinguish capital I from lowercase L, etc.

[cernst_apc]

This was originally posted on APC forums on 9/4/2008

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I have another card to get a password:
S/N: WA9838467000

...please


edit:
if I change the serial number to the one in my original problem, with the generated pw work in this 2nd card? In other words, are these passwords linked to the NMC's serial number?

Message was edited by: cernst

[BillP]

This reply was originally posted by Angela on APC forums on 9/4/2008

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yes, they are linked.

***** is for serial number of WA9838467000.

[Germar_apc]

This was originally posted on APC forums on 3/30/2009

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I am also having this same problem with my AP9605 Management Card.
apc/apc is not working and reset button does not help.

I was woundering if you could create a password for WA9808639363.

[BillP]

This reply was originally posted by Artagnan on APC forums on 10/24/2008

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Hello,

I’m lost with an AP9605 password for s/n WA9807628417

Can you provide me the backdoor code?

Cordially

[sidewaysstarion_apc]

This was originally posted on APC forums on 4/15/2009

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Hello,
I have a AP9210 with the serial of WA9907012397
can you get me a password?

[TheNotoriousKMP_apc]

This was originally posted on APC forums on 9/24/2008

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There is no backdoor password for AP9617's, other than going through the reset procedure.

When doing the reset procedure, after pressing the reset button the first time, wait for the lights to alternately flash. Then press it a second time, and the lights will go out. As soon as the lights go out, press Enter in Hyperterminal, until you receive a username prompt. From that point, you have 15 seconds before it times out.

[BillP · Accepted solution]

This reply was originally posted by Steve on APC forums on 9/24/2008

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That worked great. Thank you very much. I was not doing it within the time limit. How something so simple can turn...

Thanks again.