This was originally posted on APC forums on 7/5/2016
Hi, can work this BackUPS 1400 via USB with Powerchute Bussiness 9.11?
When I install agent detects UPS model, but Console admin can´t configure any device:
- both services APC PBE agent and server are running.
- Firewall disconnected
- Agent web interface says "device communications not established"
- UPSTERM:
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APC by Schneider Electric UPS communication test utility for USB communication.
Please ensure the PCBE Agent is installed, and that the UPS is
connected using the provided USB cable.
Note: The PCBE Agent Service must be Stopped for this utility to work.
Build date: 16/10/13
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Found a UPS.
Name: Back-UPS XS 1400U FW:926.T2 .I USB FW:T2
Serial #: xxxxxxxx (hiden)
Press 'z' to send a signal to the UPS or press 'Esc' to exit this utility
Thank you!
