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APC Back UPS 1400 USB + Powerchute Bussiness 9.11

Pitxi_glass_apc
Cadet
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APC Back UPS 1400 USB + Powerchute Bussiness 9.11

This was originally posted on APC forums on 7/5/2016


Hi, can work this BackUPS 1400 via USB with Powerchute Bussiness 9.11?

When I install agent detects UPS model, but Console admin can´t configure any device:
  • both services APC PBE agent and server are running.
  • Firewall disconnected
  • Agent web interface says "device communications not established"
  • UPSTERM:
*******************************************************************************
APC by Schneider Electric UPS communication test utility for USB communication.

Please ensure the PCBE Agent is installed, and that the UPS is
connected using the provided USB cable.

Note: The PCBE Agent Service must be Stopped for this utility to work.
Build date: 16/10/13
*******************************************************************************

Found a UPS.
        Name: Back-UPS XS 1400U  FW:926.T2 .I USB FW:T2
        Serial #: xxxxxxxx (hiden)

Press 'z' to send a signal to the UPS or press 'Esc' to exit this utility
Thank you!