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APC BZ2200BI-BR via USB to Windows Server 2008

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BillP
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APC BZ2200BI-BR via USB to Windows Server 2008

This question was originally posted by Marcelo on APC forums on 8/1/2014


I recently bought a Nobreak APC BZ2200BI-BR 2200VA 1360W, bivolt/115V for an DELL Server with Windows Server 2008.

I connected the USB cable, installed the USB Serial Driver and the SGM Light Software, but when I open the software, it crash.

What I´m doing wrong?

Thanks a lot.


Accepted Solutions
BillP
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Re: APC BZ2200BI-BR via USB to Windows Server 2008

This reply was originally posted by Bill on APC forums on 8/1/2014


Hi,

Have you contacted local technical support? They should be able to assist you.

AddressAv. das Nações Unidas, 18605 São Paulo , SP 04753-100
  Brazil
Business HoursDas 7:30 às 18:00 de Segunda a Sexta-Feira (Horário de Brasília)
ContactDescriptionWeb/E-mailPhone
Technical SupportYou own an APC product and you need technical assistance.   Technical Support  0800 728 9110 / (11)4501-3434 / ccc.lam@apcc.com
Sales SupportYou are interested in purchasing APC products.  Sales Support0800 728 9110
InfraStruXureTM Sales AssistanceYou are interested in InfraStruXureTM Solutions.  InfraStruXureTM Sales Assistance0800 728 9110 / (11)4501-3434
List ManagementYou are interested in updating your contact information and/or subscriptions.subscriptions.schneider-electric.comN/A

Our web site list SMG Auto-Shutdown as "Easily configurable utilities for network administrators that enables PowerChute to provide safe shutdown of mission-critical applications on servers". This software is an "Application Shutdown Utility" and shows that SMG Auto-Shutdown being compatible with Windows 7, Vista, and XP and does not list Windows 8 but again local technical support should be able to help.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
250

Re: APC BZ2200BI-BR via USB to Windows Server 2008

This reply was originally posted by Bill on APC forums on 8/1/2014


Hi,

Have you contacted local technical support? They should be able to assist you.

AddressAv. das Nações Unidas, 18605 São Paulo , SP 04753-100
  Brazil
Business HoursDas 7:30 às 18:00 de Segunda a Sexta-Feira (Horário de Brasília)
ContactDescriptionWeb/E-mailPhone
Technical SupportYou own an APC product and you need technical assistance.   Technical Support  0800 728 9110 / (11)4501-3434 / ccc.lam@apcc.com
Sales SupportYou are interested in purchasing APC products.  Sales Support0800 728 9110
InfraStruXureTM Sales AssistanceYou are interested in InfraStruXureTM Solutions.  InfraStruXureTM Sales Assistance0800 728 9110 / (11)4501-3434
List ManagementYou are interested in updating your contact information and/or subscriptions.subscriptions.schneider-electric.comN/A

Our web site list SMG Auto-Shutdown as "Easily configurable utilities for network administrators that enables PowerChute to provide safe shutdown of mission-critical applications on servers". This software is an "Application Shutdown Utility" and shows that SMG Auto-Shutdown being compatible with Windows 7, Vista, and XP and does not list Windows 8 but again local technical support should be able to help.