APC BZ2200BI-BR via USB to Windows Server 2008

[BillP]

This question was originally posted by Marcelo on APC forums on 8/1/2014

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I recently bought a Nobreak APC BZ2200BI-BR 2200VA 1360W, bivolt/115V for an DELL Server with Windows Server 2008.

I connected the USB cable, installed the USB Serial Driver and the SGM Light Software, but when I open the software, it crash.

What I´m doing wrong?

Thanks a lot.

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 8/1/2014

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Hi,

Have you contacted local technical support? They should be able to assist you.

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Our web site list SMG Auto-Shutdown as "Easily configurable utilities for network administrators that enables PowerChute to provide safe shutdown of mission-critical applications on servers". This software is an "Application Shutdown Utility" and shows that SMG Auto-Shutdown being compatible with Windows 7, Vista, and XP and does not list Windows 8 but again local technical support should be able to help.